Resources

Are you considering surrendering your pet? Wait! We may be able to help you keep your pet in your home.

The ACCT Philly Help Desk offers support to pets and pet owners in need. We provide advice, counseling and referrals, helping pet owners solve many common problems without surrendering a family pet to the shelter.

Some of the ways we can help include:

Contact us at 267-385-3800, or email at helpdesk@acctphilly.org for more information.

DISCLAIMER OF LIABILITY: Any advice provided by the Animal Care & Control Team of Philadelphia (ACCT Philly) is for informational purposes only. Some acctphilly email address may be managed by volunteers of ACCT Philly and do not necessarily represent the views of ACCT Philly or ACCT Philly staff.  Behavior and training advice and suggestions provided are not intended to be a substitute for the advice of a professional dog trainer or qualified animal behaviorist. ACCT Philly expressly disclaims any and all liability, expressed or implied, with respect to the service and advice received. Your reliance on the advice provided and/or content of ACCT Philly’s website or email communications is solely at your own risk. 

In addition, none of the content on ACCT Philly’s website or in communications from ACCT Philly representatives is intended to constitute veterinary advice or any other advice of a professional nature.  You should always consult your own veterinarian, dog behaviorist or other applicable professional for advice before making important decisions about your pet. Never disregard medical or professional advice, or delay seeking it, because of advice provided by ACCT Philly representatives. You should also ask your veterinarian to assist you in interpreting any behavioral advice provided and in applying the information to your individual case.