Animal Intake & Pick Up

The Animal Care & Control Team of Philadelphia is open 24 hours a day, 7 days a week to receive stray and unwanted animals.  The shelter is located at 111 W. Hunting Park Avenue.  There is a $10.00 fee to surrender your animal to ACCT. This fee is used toward the care and feeding of your pet while it is here at the shelter.  There is no charge to surrender a stray animal to ACCT.

Before you decide to surrender your pet to ACCT, we encourage you to think carefully and make sure you have considered all of your options.  For suggestions on how to keep your pet, visit the Need Help Keeping Your Pet page or contact the Help Desk at 267-385-3800 or email

ACCT also provides an animal pick up service.  For a $40.00 fee, an Animal Control Officer will pick up your animal from your home.  Most animal  pick ups occur between the hours of 8:00am & 11:30pm, although we will respond to emergencies 24 hours a day.  There is no charge to pick up a stray animal.  The types of calls that ACCT will respond to are the following:

  • Dogs running at large
  • Any sick or injured animal (including wildlife)
  • Animals confined to a trap
  • Cats in trees that are unable to come down on their own
  • Animals who have bitten or attacked
  • Assist police or other city agencies

If you have questions concerning a request for service, please contact an Animal Control Dispatcher at 267-385-3800 or email us at