The Customer Service Representative is responsible for assisting in the processing of all incoming animals into ACCT Philly. This involves filling out forms both as a hard paper copy and accurately entering data into a computer database such as Pet Point. As part of ACCT Philly, customer service representatives are the front line voice and face of the agency. We should convey a message of professionalism while we provide a welcoming smile and friendly greeting to all customers. Full job description is here: Customer Service Representative revised 1.7.14

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