The Customer Service Representative is responsible for assisting in the processing of all incoming animals into the Animal Intake Center.  This involves filling out forms both as a hard paper copy and accurately entering data into a computer database such as PetPoint. As part of ACCT Philly, customer service representatives are the front line voice and face of the agency. We should convey a message of professionalism while we provide a welcoming smile and friendly greeting to all customers. Learn more about the position here.