SUMMARY : The Counselor of Adoptions is responsible for finding good homes for dogs, cats and other animals both at the shelter and at offsite adoption events, while creating a positive experience for prospective adopters and other clients  through quality customer service.

PRINCIPAL DUTIES

  • Review and approve adoption applications, assisting customers at the shelter with finding the right foster, rescue or adoptive match by helping with animal meets, as well as dog and cat tests.
  • Maintain knowledge of common companion animal behavior and medical issues and ways to address them, in order to provide thorough counseling and post-adoption support in person and via phone and email for adopters.
  • Coordinate retail inventory and assist customers with purchasing range of retail items.
  • Learn and utilize shelter management software to effectively and efficiently track animals and update medical status, behavior, and outcomes.

View a full description here. To apply, please send a resume and cover letter to jobs@acctphilly.org