As reported on May 13, ACCT Philly is attempting to tackle upper respiratory infections (URI) in a number of the dogs in its kennels at the facility on Hunting Park Ave. After consulting with national experts and other partners, ACCT Philly has been advised that the best chance of restoring health in its kennels will require a two-week shutdown of adoptions as well as the sheltering-in-place of dogs already in its kennels. During this time, ACCT Philly must avoid–as much as possible–any new intake into the general dog population. As a result, we will not be taking any new owner-surrendered dogs for two weeks, unless the dog is a risk to public safety or is ill or suffering, and in both instances requires euthanasia.

We’re very sorry for the inconvenience and encourage you to read our latest updates and FAQ  for additional information.


INDEPENDENCE DAY HOURS: The lobby will be open from 10 AM to 6 PM with our Lifesaving and Adoptions departments open from 10 AM to 5 PM. Volunteer hours will remain the same (8AM-9PM).

Animal Care & Control Team of Philadelphia
111 W. Hunting Park Avenue
Philadelphia, Pennsylvania, 19140 (map)
(267) 385-3800 | phone
(215) 261-6092 | fax
Mailing Address
PO Box 46865
Philadelphia, Pennsylvania, 19160


The lobby is closed on Thanksgiving Day and Christmas Day. The lobby will have holiday hours on MLK Day, President’s Day, Memorial Day, 4th of July, Labor Day, Black Friday, Christmas Eve, New Year’s Eve and New Year’s Day. 

Monday – Friday: 1pm – 8pm (we stop processing applications at 7 PM)
Sat, Sun & Holidays: 10am – 5pm (we stop processing applications at 4 PM)
Hours of other locations vary – find them here

Owner Surrenders
By appointment only.
Please call 267-385-3800 x700 to make an appointment.
Click here for more information.

Stray Dogs and Cats and Wildlife Drop-Offs 
Monday – Friday: 8am – 7pm
Sat, Sun & Holidays: 8am – 5pm

Lost and Found Visiting Hours
Monday – Friday: 8am – 8pm
Sat & Sun: 8am – 6pm, Holidays: 10am – 6pm

Lobby Hours
Monday – Friday: 8am – 8pm
Sat & Sun: 8am – 6pm, Holidays: 10am – 6pm

Surgery Drop Off 
Monday – Sunday: 8am – 9:30am

Surgery Pick Up
Monday – Friday: 5pm – 7pm
Sat, Sun & Holidays: 4pm – 6pm

Animal Control Services
Available 24hrs a day, 365 days a year for emergencies

Lifesaving Department (Foster & Transfer Partners)
Monday – Friday: 1pm – 7:30pm
Sat, Sun & Holidays: 10am – 5pm

Press Inquiries 
Please email or call 267-385-3800 x136

Board of Directors