Animal Care & Control Team of Philadelphia
111 W. Hunting Park Avenue
Philadelphia, Pennsylvania, 19140 (map)
(267) 385-3800 | phone
(215) 261-6092 | fax

Please be advised that our phone lines are experiencing technical difficulties. If you are calling with an urgent issue, please call 267-385-3800 and press 1. You may hear “dead air” but please stay on the line, as your call is still going through to our dispatch team. Thank you!

Read more about the precautionary measures we are taking in light of COVID 19 here.


The lobby is closed on Thanksgiving Day and Christmas Day. The lobby will have holiday hours on MLK Day, President’s Day, Memorial Day, 4th of July, Labor Day, Black Friday, Christmas Eve, New Year’s Eve and New Year’s Day. 

Monday – Friday: 1pm – 8pm (we stop processing applications at 7 PM)
Sat, Sun & Holidays: 10am – 5pm (we stop processing applications at 4 PM)
Hours of other locations vary – find them here

Stray Dogs and Cats Drop-Offs
Monday – Friday: 10am – 7pm
Sat, Sun & Holidays: 10am – 5pm

Owner Surrenders
By appointment only.
Calling 484-466-2913 is the first step to make an appointment.
Click here for more information.

Lost and Found Visiting Hours
Monday – Friday: 8am – 8pm
Sat & Sun: 8am – 6pm, Holidays: 10am – 6pm

Lobby Hours
Monday – Friday: 8am – 8pm
Sat & Sun: 8am – 6pm, Holidays: 10am – 6pm

Animal Control Services
Available 24hrs a day, 365 days a year for emergencies

Lifesaving Department (Foster & Transfer Partners)
Monday – Friday: 1pm – 8:00pm
Sat, Sun & Holidays: 10am – 5pm

Press Inquiries 
Please email

Board of Directors